Ethics & Sustainability
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We charge a flat rate of 15 USD for all shipments within the US.
You should receive your order in 1 - 3 business days.
We ship all domestic orders by USPS.
We charge a flat rate of 38 USD for all international shipments.
Customers are responsible for any duties or import fees in addition to shipping prices. International shipments typically take 4 - 8 business days to arrive.
We ship all international orders by DHL Express.
If you have any further questions about shipping, please email firstname.lastname@example.org.
We offer free returns on any item that is priced at $300 USD or more (this does not include taxes and shipping). So if you're not 100% happy with those items you can return them for a full refund, store credit or gift card using our free, prepaid shipping labels. Items priced below $300 USD can also be returned using our free, prepaid shipping labels but only for store credit. Please submit your return request within 10 days of receiving your package. Prepaid return shipping labels are only available for returns made in the US.
*Sale items are final sale.
We will happily accept exchanges within 10 days of your package being delivered. Your new item(s) will be shipped out only once we receive the returned items. We will send a prepaid shipping label for your items to be exchanged. We require the purchaser be responsible for the shipping costs of the new items. Please allow a few days for us to receive your items and process your exchange.
Instructions for Returns & Exchanges
Step 1. E-mail email@example.com to request for a return label.
Step 2. Return your items using our prepaid return labels.
Step 3. You will receive your full refund, store credit or gift card within 7 business days from Tank Air receiving your return.
Standards for Returns & Exchanges
1. Items must be returned new and in the exact condition they were received.
2. Items must not have been used, washed, altered or tailored in any manner.
3. No visible signs of wear including perfume, makeup stains, deodorant stains, etc.
4. Items must be returned in their original Tank Air packaging.
5. You have 10 days within receiving your items to request for a return.
*Returns that do not meet these standards cannot be accepted and will be sent back to the customer at their expense.