DOMESTIC RETURNS

Domestic Returns Policy

• Orders can be returned within 7 days of the delivery date for a refund or store credit.

• Item(s) must be returned unworn, unwashed, unscented, and in the exact condition they were received. Items with any signs of wear, including makeup stains, deodorant stains, or items with body odor, will not be accepted.

• If the returned item does not meet the above criteria, a refund will not be issued, and the item will be shipped back at the customer’s expense.

• Refunds for store credit will not incur a return shipping or restocking fee. We recommend returning for store credit if you would like to return for another size, color, or style.

• Refunds to the original payment method are subject to a $8 USD return shipping fee and a $12 USD restocking fee (per item) deducted from your refund.

• Initial shipping fees are non-refundable.

• Restocking fees cover the cost of returning the product to inventory and ensuring our high-quality standards for all future recipients. The restocking fee covers dry cleaning, pressing, repackaging, and labor costs.

• The returned item(s) must be shipped to us within 7 days of the return request being approved.

• The item(s) must be returned to Tank Air first before your refund can be issued.

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Instructions for Domestic Returns

• Step 1. E-mail info@tankairstudio.com with your order number, the item(s) you will be returning, and the reason for your return.

• Step 2. A prepaid return shipping label will be sent to you via email. Download and print it out.

• Step 3. Securely pack the item(s) using original Tank Air packaging.

• Step 4. Remove the old shipping label and replace it with the return shipping label.

• Step 5. Drop off the package at the nearest USPS location or schedule a free USPS pick-up. (You can do this on the USPS website.)

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Refunds

• All returns undergo an inspection period, which can take up to 7 business days from the date your package is delivered back to us.

• Once completed, you will be notified whether your return has been accepted or declined.

• If your return is accepted, you will receive an email stating your refund is being processed.

• Please keep in mind that it can take up to 10 business days for the funds to be reflected in your bank account.

• Tank Air reserves the right to refuse any returns that do not meet our return policy requirements.

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Final Sale

• Please note that all items marked as final sale, i.e., Tank Air Day Sale, are not eligible for returns unless they arrive damaged or imperfect.

• For hygiene reasons, styles categorized as 'undergarments' are considered Final Sale.